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Employee engagement survey

An employee engagement survey is a tool used by organizations to measure the level of engagement, satisfaction, and commitment among employees. The purpose of such surveys is to gather feedback from employees about their experiences, perceptions, and attitudes towards various aspects of their work environment, job roles, and organizational culture.


ITL HR Solutions experts recommend annually monitoring employee engagement to prevent loss of productivity and talent. The survey will help company management pinpoint areas needing improvement in both work processes and the workplace.


Here’s an overview of employee engagement surveys:


1. Survey Design: Employee engagement surveys typically consist of a series of questions designed to assess different dimensions of engagement, such as job satisfaction, organizational commitment, communication effectiveness, leadership effectiveness, career development opportunities, work-life balance, and overall employee morale. Surveys may include both quantitative (e.g., rating scales) and qualitative (e.g., open-ended questions) components.


2. Anonymity and Confidentiality: To encourage honest and candid feedback, employee engagement surveys are often administered anonymously, with responses aggregated and reported in a way that protects the confidentiality of individual respondents. Anonymity helps employees feel comfortable sharing their opinions and concerns without fear of reprisal or judgment.


3. Administration: Employee engagement surveys can be administered through various channels, including online surveys, paper-based surveys, or mobile apps. Surveys may be conducted periodically (e.g., annually, biannually) to track changes in employee engagement over time and identify trends or areas for improvement.


4. Data Analysis: Once the survey responses are collected, HR professionals or survey administrators analyze the data to identify patterns, trends, and insights. This may involve aggregating survey results, conducting statistical analyses, and comparing results across different demographic groups or organizational units.


5. Action Planning: The ultimate goal of an employee engagement survey is to drive positive change and improvement in the workplace. Based on the survey findings, organizations develop action plans to address areas of concern, capitalize on strengths, and enhance overall employee engagement. Action plans may include initiatives such as leadership development programs, communication improvements, recognition and rewards programs, or changes to work policies and practices.


6. Communication and Feedback: It’s essential to communicate the survey results and action plans transparently to employees to demonstrate that their feedback is valued and taken seriously. Organizations may hold feedback sessions, town hall meetings, or focus groups to discuss survey findings, solicit additional input, and engage employees in the improvement process.


7. Follow-Up Surveys: To assess the effectiveness of action plans and monitor progress, organizations may conduct follow-up surveys to measure changes in employee engagement over time. Follow-up surveys provide valuable feedback on the impact of initiatives and help organizations track their ongoing efforts to enhance employee engagement.


Employee engagement surveys play a critical role in helping organizations understand the needs and preferences of their workforce, identify areas for improvement, and foster a positive and productive work environment.


By listening to employees’ feedback and taking proactive steps to address their concerns, organizations can enhance employee engagement, satisfaction, and retention, leading to improved performance and business outcomes.

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